GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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I love the rich color and super soft fabric. But the sleeve style, with “bat wings” wasn’t flattering for me so I had to return.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- MPMary P.Verified BuyerRated 5 out of 5 stars1 week agoGreat!
Lightweight and comfortable. Will be great for Summer! Love the color!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MPMary P.Verified BuyerRated 5 out of 5 stars1 week agoTatiana Top
Love the color. Lightweight fabric! Nice!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- THTina H.Verified BuyerRated 5 out of 5 stars4 weeks agoBeautiful color fits perfectly
So soft and looks so good on me! I love the design.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BWBoni W.Verified BuyerRated 5 out of 5 stars3 months agoLove the top
I love the top but disliked the dark color,
I returned along with the matching jetter.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BWBoni W.Verified BuyerRated 5 out of 5 stars3 months agoNice color
Loved the fit and color.
Also, I always buy matching crops or anything that makes a monochromatic outfit.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- VLVeronica L.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars3 months agoTatiana Top
Very soft and comfortable. Love the brown color. This runs a little roomy. If you like a slimmer fit, size down. I'm 5'4", 140 lbs, purchased a Med.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SSSusan S.Verified BuyerI recommend this productSize Purchased LRated 4 out of 5 stars4 months agoGreat color!
Perfect fit, style and color!!! Love it!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CWcheree w.Verified BuyerI recommend this productWhat is your usual clothing size? 12What is your height? 5' 7"What is your weight? (lb) 140-160Size Purchased XLPurchased For MyselfProduct Standouts Comfort, Design/StyleRated 5 out of 5 stars4 months agoLoose comfortable top
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- LLaurenVerified BuyerI recommend this productRated 5 out of 5 stars6 months agoAnother Great Top!
Aurum iis a bold mustard gold color. Good Fall transition top. Lightweight, slouchy