GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- CHCarole H.Verified BuyerRated 5 out of 5 starsYesterdayLove the style and colors.
I love the style and colors I purchased of the Iris Crop. They are so comfortable and can be dressed up or down. The colors work well with my XCVI tops. I do wish they came in a Petite Large as I am only 5' 2." I'm happy I added them to my wardrobe.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LKLinda k.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 starsYesterdayIris crop
Love these, buying more colors!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SSummerVerified BuyerI recommend this productSize Purchased XSRated 5 out of 5 starsYesterday3/4 Pants
Fits just right. LOVE ITSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DWDeborah W.Verified BuyerRated 5 out of 5 stars2 days agoCute and comfortable
I have 3 pair of the Iris Crop in different colors and love them all! So comfortable and attractive.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DUDeb U.Verified BuyerRated 5 out of 5 stars4 days agoIris Crop
Perfect length for a crop and love the slimmer leg profileSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TPTracy P.Verified BuyerRated 5 out of 5 stars5 days agoGreat casual pant
Great future very versatileSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- GPGail P.Verified BuyerI recommend this productSize Purchased LRated 3 out of 5 stars6 days agoI love them!
I love the color of these crops, Northern Sky. I ordered 2 sizes: a medium and a large. I am 5'6" tall and 138 pounds, slender build. The medium was far too tight - so tight the pockets were stretched open. The large fits comfortably but after one day of wear, the elastic is loose around the waist. I can sew, and I am altering these new crops to make the waist tighter. I really shouldn't have to alter new clothes, but it's the way it is with online shopping. And I can only assume they are true to size, just not mine. Thus the three stars. If they had fit perfectly, it would be a five.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- ABAlexis B.Verified BuyerRated 5 out of 5 stars6 days agoMy 4th pair!
I love these pants!. They are so comfortable, lightweight, soft stretch waist band. The ruching on the front of the legs is an interesting detail. These are my go to pants for this spring and summer. I have tan, olive, gray, and white. Obviously I love themSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LFLisa F.Verified BuyerRated 3 out of 5 stars1 week agoLove this company, but these didn't work for me
I have to return the two pair I got online. The picture shows a slim fit on a slim model but I am 5'2" and 98 pounds and even the XS was baggy.SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- CAClare A C.Verified BuyerRated 5 out of 5 stars1 week agogreat capris
these are great with the extra design on them. you can wear them long or fold them up in hotter weatherSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5