GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- SSharonVerified BuyerRated 4 out of 5 stars1 week agoCute and Different, also Comfortable
I ordered the Large in the Stone Wash Courtyard. I'm 5'7", Misses 12, long legs, short rise, carry my weight in the middle. This skirt fits very comfortably. If you have a small waist and your hips aren't toooo ample, I'd suggest sizing down. It hits me where it hits the models. The color has a green tinge, as it appears on the model who is leaning against the fence in "Shop the Look". THAT is the color. A bit overpriced as are all the other clothes and everything these days. But it will be cute and versatile through early spring.
- DADebi A.Verified BuyerRated 5 out of 5 stars1 week agoPlease do more colors.🖤
Love
- AHAnna H.Verified BuyerRated 5 out of 5 stars3 weeks agoCite and Comfortable
I haven't worn this skirt yet, but I found that it was a perfect fit after trying it on. It's stylish, too, and I'm looking forward to wearing it soon.
- KMKaren M.Verified BuyerRated 5 out of 5 stars1 month agoPerfect length
Love the fit
- MMelissaVerified BuyerRated 5 out of 5 stars1 month agoCute skirt and style
I love it. It's a great color and style.
