GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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I just received the Cord Midi Trace in black. The length is just below the knee, which is perfect for us Baby Boomers! Several years ago, I bought a longer version that has a draw string waist. I love both versions.
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Love the fit the feel and the color!
- DRDoris R.Verified BuyerReviewingCord Midi TraceI recommend this productSize Purchased XSRated 5 out of 5 stars4 weeks agoBeautiful and comfortable
This is a great skirt. I love the length, the fabric and the versatility of it!
- JHJulia H.Verified BuyerReviewingCord Midi TraceI recommend this productSize Purchased MRated 4 out of 5 stars1 month agoA good purchase!
It fits well and I love the color. It gets a bit bunch and crinkly (even more so) in the rear, but overall I'm happy with it.
- CSCynthia S.Verified BuyerReviewingCord Midi TraceI recommend this productSize Purchased XSRated 5 out of 5 stars1 month agoGreat Color and Update
I love this skirt! First, the corduroy is exceptional: soft, flexible, and easy to wear. Second, the old classic Trace skirt is now a length that just covers my knees, a length that is perfect for fall. Third, the Juneau color is a very beautiful aqua-teal that I love. It pairs with so many colors like golden brown, raspberry, ivory, dark brown, apricot, and on and on.
- KBKimberly B.Verified BuyerReviewingCord Midi TraceI recommend this productSize Purchased LRated 5 out of 5 stars1 month agoTHE TRACE SKIRT, EVEN BETTER FOR COOLER TEMPS!
I'm a huge fan of the Trace skirt - I easily own at least a dozen in different colors and patterns. The new Cord Midi Trace is the same beloved style piece, but it has a longer length (perfect for knee-high boots!) and is fashioned from an extra soft and velvety corduroy that helps ward off the chill during the fall and winter months. I can't wait to see it in more colors - you know they'll be in my shopping cart asap!
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Gorgeous color, light weight - perfect for warm climate winters. I like playing with the length by folding over the waist band. I sized down like in most XCVI bottoms because my body does not have curves. PLEASE make this length in cotton poplin!!! Please!
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