GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- EOElaine O.Verified BuyerRated 5 out of 5 stars4 days agoNice pants
Lightweight and comfortable
- LALiz A.Verified BuyerRated 4 out of 5 stars1 month agoSuper sweet pants
Loved these instantly. Only problem is that they wrinkle like mad when washed, but I don't care that much.
- SLShannon L.Verified BuyerRated 5 out of 5 stars2 months agoWonderful
Perfect in hot weather. Light fabric and long enough to shade legs from sun. Lovely color and back pockets- which are crucial for me.
- SSSusan S.Verified BuyerRated 5 out of 5 stars2 months agoPerfect set
Add the sasja top in the same color, and it makes a great jump suit look. The pants do stretch out a lot, but the smaller size wouldn’t work. A very cool summer outfit for a casual night out.
- TOTeresa O.Verified BuyerRated 4 out of 5 stars2 months agoComfortable
I like these pants. They come out of the wash very wrinkled which is common with linen.
- FBFrancine B.Verified BuyerRated 3 out of 5 stars2 months agoCute but grows as you wear it
Really liked the color and style but material stretched as I wore it
- FFranVerified BuyerReviewingOtis JoggerI recommend this productRated 5 out of 5 stars3 months ago5 Stars
Nice linen. Whites a little see thru. Runs big
- DDebraVerified BuyerReviewingOtis JoggerI recommend this productRated 5 out of 5 stars3 months ago5 Stars
Cute pants. Look very nice with blue top I bought to go with. Great material
- SRShelley R.Verified BuyerRated 3 out of 5 stars3 months agoVery cute style has to be ironed
I love the style of these joggers. I expect linen to be wrinkled after laundering but these are very wrinkled, so much that they look like I've slept in them for days and they are very hard to iron with all the details.
- KDKaren D.Verified BuyerRated 5 out of 5 stars3 months agoDoesn’t look like a jogger to me
Love them. A very unique style snd like fabric. The fit is perfect.
