GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- CTCarla T.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars3 days agoBeyond Amazing Pants
I’m so hooked, I just ordered another pair as a back up. This style suits me well. So Many Compliments... So comfy!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PFPamela F.Verified BuyerI recommend this productSize Purchased LRated 4 out of 5 stars1 week agoNima Cargo Crop
I liked them but you sent me the wrong color. On the order slip it has beige, but you did not send me beige. So I will be sending them back.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- MBMarilyn B.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars3 weeks agoNice option for Fall!!
The dark brown and pull ties on the hem makes this pant on trend paired with all the neutral colors for fall. I like the mix of thin cord and twill and the always comfy elastic waist. Also a nice contrast to all my close fitting ankle joggers and long pants. Glad I tried this!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ESElizabeth S.Verified BuyerRated 5 out of 5 stars3 weeks agoAs cute as pictured
I thought these looked so cute in the picture and they are just that cute. Love the consistency of sizing at XCVI. And brown is always a winner with me!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- JLJane L.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars3 weeks agoCool style
I’m a big cargo person and this is different.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- VLVeronica L.Verified BuyerRated 5 out of 5 stars3 weeks agoNuma Carogo Crop
Very comfortable stylish crop. XCVI is the best!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SCSonia C.Verified BuyerRated 5 out of 5 stars1 month agoCute but
I really thought I would love the style, but when I got it, it was a little too tight, and when you pulled the little string, snug at the bottom, I was stepping all over them so it was a little bit cumbersome. I suppose I could’ve cut the strings and made them shorter.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5
- MBMariea B.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars1 month agoStandout fashion find
Love these pants! The color is a rich, saturated brown, the contrasting fabrics combine for standout style and the fit is spot on. When you get compliments on your XCVI clothes at the Dallas fashion market, you know you are onto something!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CMCaryn M.Verified BuyerI recommend this productSize Purchased XLRated 3 out of 5 stars1 month agoSays crop but it is not
Love the style, but they are way too long - need petitesSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5