GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- JGJoani G.Verified BuyerRated 5 out of 5 stars26 minutes agoSecond pair!
These pants fit very well. I’ve had my first pair for several years. The new ones fit just as well.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LLlinda l.Verified BuyerRated 5 out of 5 starsYesterdaygreat to wear
I love them I have bought 8 over the past years so comfortableSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LYLauren Y.Verified BuyerRated 5 out of 5 stars1 week agolove these
love love loveSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LPLarisa P.Verified BuyerRated 4 out of 5 stars2 weeks agoThey didn't fit
Everything is pretty, but they are a bit short for me.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RQRobin Q.Verified BuyerRated 4 out of 5 stars2 weeks agoThird pair!
I will be purchasing more. Nadia is my favorite crop. Comfort and fit are fantastic.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RQRobin Q.Verified BuyerRated 5 out of 5 stars2 weeks agoFavorite Crop
Bought two love them both.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DJDeb J.Verified BuyerRated 3 out of 5 stars2 weeks agoGood, but not my favorite
I like these pants -- very comfortable -- but I don't LOVE them. They aren't as flattering as the Jetter.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LYLauren Y.Verified BuyerRated 5 out of 5 stars3 weeks agolove
loveSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- EGElza G.Verified BuyerRated 5 out of 5 stars1 month agoCool and comfortable summer pant
This is the second pair I’ve bought. They are the most comfortable pair of casual pants with a cute style, comfortable waistband , and pockets. I am 5’ 8” and 135 lbs and I ordered a small which fits perfectly. They launder well with a little touch up with an iron.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MBMarna B.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars1 month agoPerfect!
I ordered these because I have had a similar pair in black that I’ve had for a long time. I love that you keep styles, sizing and quality consistent over time. Love this color and have gotten lots of compliments.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5