GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- LSLori S.Verified BuyerRated 5 out of 5 stars1 week agoIris crop
I ordered these cropped pants in gray. I absolutely love them. They’re so comfortable and stylish too.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- NMNancy M.Verified BuyerRated 4 out of 5 stars2 weeks agoReview
Love them. 2nd pair for me within 24 houts.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MHMary H.Verified BuyerRated 5 out of 5 stars2 weeks agoLike the style
I like the style and fit. Had purchased in another color and wanted basic for a trip. I am only 5’1” so they are longer on me and very versatile.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- MMichelleVerified BuyerRated 4 out of 5 stars2 weeks ago4 Stars
- EKElaine K.Verified ReviewerI recommend this productSize Purchased SRated 5 out of 5 stars2 weeks agoThe best pants ever!!
I live in these pants! I have them in all colors. They have a flattering fit, lightweight and great design.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- EKElaine K.Verified BuyerRated 5 out of 5 stars2 weeks agoI live in these pants!!!
I love love love these pants! I have about 6 different colors and it's all I wear! It fits perfectly on me. It's lightweight and fun to wear. I have other XCVI pant styles but this one feels great on me.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KKkathleen k.Verified BuyerRated 5 out of 5 stars3 weeks agoFavorites!
I bought a pair on vacation in Florida and then went online to get another pair. I love them!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JSJoan S.Verified BuyerRated 5 out of 5 stars3 weeks agoPeople want to know where the crops came from.
I had the beige, fit is identical, look casual, pockets - all good.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DRDominique R.Verified BuyerI recommend this productSize Purchased SRated 3 out of 5 stars3 weeks agoColor
I love the crop I have them in many colors. This one color just did not match any of my shirt color.
Had to returnSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JSJoanne S.Verified BuyerRated 5 out of 5 stars4 weeks agoWonderful crop
I love these, I have them in several colors and love them for their comfort. I am petite so they fit me as a pantSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5