GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- CTCarla T.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars2 hours agoBreezy Goodness
Very nice dress. I did return however, as the color did not suit me so well. I usually go darker, but I thought I would give it a try. Waiting for other colors to order another.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- IFIrina F.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars2 weeks agoThis Summer Dress is a Gem!!!
This dress is an absolute gem: fits perfectly, very flattering, can be worn over swimsuit to the beach or pool for easy change, but dressy enough to go to lunch later! I am thinking of getting a second one in dark blue color.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RKRuth K.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars3 weeks agoBeautiful, flattering dress
The butternut squash color is a warm, soft shade of golden-brown. I love the fit through the bodice, the edgy hem and v-neckline. I am 5 ft 5 1/2" tall and wear either medium or large, depending. I originally ordered large, which fit well through the shoulders and top. I felt the rest of it was too loose and flowy on me so exchanged for a medium, which is perfect. I'll wear this piece a lot and highly recommend it!SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5