GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- EPElaine P.Verified BuyerRated 5 out of 5 stars1 month agoGreat fit
Love these pants. Great color. Very comfortable and length is spot on! I am 5'7" 157lbs and the medium fit perfectlySizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BKBrenda K.Verified BuyerRated 5 out of 5 stars1 month agoMarina lady
I love these crazy pants!! There is nothing boring about them and the fit is great!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- EBEleanor B.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars1 month agoSo Cumfy!
I LOVE these pantsSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- GHGael H.Verified BuyerRated 5 out of 5 stars2 months agoLove these
They are a great fit and so funSizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- NSNinamarie S.Verified BuyerRated 5 out of 5 stars2 months agoLove. love these pants
These are so amazing. All the pockets , the strings! Never had anything like these. The fit is perfect. The material is soft and the gray color is so pretty and rich!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SDSusan D.Verified BuyerRated 5 out of 5 stars2 months agoSupppurrrrrr!
LOVE these pants! Bought them specifically to travel in. All the pockets! And stylish as well. Thank you!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LGLaurie G.Verified BuyerRated 4 out of 5 stars2 months agoGreat pants
Love the style and the fabric but they are so long and don’t come in petite. I think the average height of American women is just under 5’ 4” and these pants are the right length for someone who is 5’10”.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LWLaura W.Verified BuyerRated 5 out of 5 stars2 months agoComfy and cute
These cargo pants are so cute! The fabric is super soft. They’re long on me, I’m 5’4” on a good day, but the drawstrings at the ankle resolved that! They are a great transition to fall item.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ZDZoya D.Verified BuyerRated 4 out of 5 stars3 months agoMs
CuteSizingRated 1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- AAnnaVerified BuyerI recommend this productRated 5 out of 5 stars3 months agoLove These Cargo Pants
These pants are SO comfortable while being stylish. I wore them with black booties and a black asymmetrical tee. I felt great wearing them.