GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- TNTerry N.Verified BuyerRated 5 out of 5 stars12 hours agoBest spring, summer, dress!!
Love this dress! I now have 5 of them in different colors and get many compliments wherever I go!! You can make it dressed up or be casual with this style!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CCherylVerified BuyerRated 4 out of 5 stars1 week agoDress
Super comfy. Got and XL and was a little to big. Overall a great dress.SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- EKElaine K.Verified ReviewerRated 5 out of 5 stars1 week agoGreat fitting dress!
I love the way it fits! It's very flattering. Lightweight and comes in great colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KMKathleen M.Verified BuyerRated 5 out of 5 stars1 week agolovely
Beautiful color, great fit. I'm an older woman but it looks great and the color SOOOOO flatters meSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SWSandy W.Verified BuyerRated 5 out of 5 stars3 weeks agoPerfect fit
This is a favorite dress the small fits perfectly
I’m 5’6 135 lbs long and lean. Highly recommend.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SSusieVerified BuyerRated 4 out of 5 stars3 weeks ago4 Stars
I love the dress. I have the same dress in black. For some reason the large is bigger than the one I bought in black. I need it for a beach wedding so I kept it and hope it will shrink!
- LSLana S.Verified BuyerRated 4 out of 5 stars3 weeks agoCute Dress
I wanted so badly to keep this dress that I ordered 3 different sizes! I started with a medium , then large and finally XLarge. Even the Xlarge was too tight. I would give it a 5 star but I think the sizing is off. Cute, cute dress and the papaya color is awesome for summer. If you are thin, you should buy it. For reference, I am 5'4" (length was perfect..just above the knee), 150 lbs. and 36D.SizingRated -2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JTJean T.Verified BuyerRated 5 out of 5 stars3 weeks agoCute Dress
I have 3 of these dresses and LOVE them all. You can dress them up or they can be casual.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LSLori S.Verified BuyerRated 4 out of 5 stars1 month agoGreat dress
What a great dress! I ordered this in a small in black. You can dress it up or down. I will wear with a denim jacket for the fall. Great fit and stylish.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- LTLee T.Verified BuyerRated 5 out of 5 stars1 month agoEasy to wear and looks great!
I have one in another color, raspberry, which I got as a gift and it was purchased in a boutique. This dress looks so good, packs well, versatile for daytime or nighttime.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5