GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- KSKrysta S.Verified BuyerRated 5 out of 5 starsYesterdayLove them so much I bought two!!!
I reviewed the black pair, but have to add I bought this color because I loved the black pair I bought at a boutique that I purchased 2 more online.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KSKrysta S.Verified BuyerRated 5 out of 5 starsYesterdaylove these pants!!!
I bought these pants at a boutique while on vacation. I loved them but when I purchased them I knew they were a bit tighter because they were an XS, and normally wear small/medium. so the fabric, over time was tearing. I was very glad to be able to buy the exact same pair online. I did order the small, but when I got them they fit, but again worried that the material would rip again, I very easily returned them for a Medium with NO problem at all. Super easy return and I got my order and my re-order very quicky. I absolutely love these pants, they are airy and comfortable and just love the style, they are so different and fun.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ACAmy C.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars1 month agoSummer Love & for fall too!
I love the comfort and style of the Ace pant. I have this pant in 4 colors. 100% cotton gauze is lightweight and super cool on hot days. Plan on wearing with sandals in summer and boots when weather gets cooler. Easy to dress up or down. Drawstring waist is a real plus. Very easy to launder. I wash on cool, shake and smooth it and hang to dry. Still soft and breathable.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SCSheree C.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars1 month agoGreat fit!!
Love the way these fit. Comfy, casual or dressy. Going to buy every color.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CBCindy B.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars1 month agoGreat Pants, Very Comfortable
Great Fit, love these pants, so glad I made the purchase.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMindyVerified BuyerI recommend this productRated 5 out of 5 stars1 month ago5 Stars
Love them! But I'm of average height, (5'5") and wear a size medium and they are long pants. Not even ankle length, full length.
I still love them.
- MHMindy H.Verified BuyerI recommend this productSize Purchased MRated 4 out of 5 stars1 month agoLove these pants! But they are full length
I really love these pants. They can be dressed up or down. I am 5'5" and wear a M, but these go all the way to my shoes. They aren't cropped and aren't even ankle length.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BKBeverly K.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars1 month agoStyle is great
Love these pants! Fabric is thin enough for warm weather. The length is perfect.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CFCarey F.Verified BuyerRated 5 out of 5 stars1 month ago2nd pair
Love these so much that I’d get them in all the colors if they weren’t sold out!SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LLLaura L.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars2 months agoOmg
Best pants ever. Love love love them.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5