GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- CColleenVerified BuyerRated 5 out of 5 starsYesterdayLove these!
Love everything about these. The color, fit and style, I had a XCVI terraced pair a while back, that were fold over and full terraced. These are such an improvement. Easy to wear. Would love to see more washed out lighter colors.
- SGSimone G.Verified BuyerReviewingTerraced Wide Leg PantI recommend this productRated 5 out of 5 starsYesterdayFun
Love these. Good fit. Fun style. I had to get them hemmed, but that’s normal for my height.
- RKRobin K.Verified BuyerRated 5 out of 5 stars2 days agoLove!
Perfect length for my 5’8” height. Light weight and unique style. Mine had a defective zipper but new pair on the way to me
- BMBridget M.Verified BuyerRated 5 out of 5 stars2 days agoDarling Pant
Bought as a present for Mom. Pant ran a little long for 5'4 frame and had to hem, but loves them!
- JTJeannie T.Verified BuyerReviewingTerraced Wide Leg PantI recommend this productRated 5 out of 5 stars3 days agooh these pants!
First of all the construction and fabric is wonderful. I will be returning for a size medium as the large was a bit too big and I wasn't sure if they would shrink to size. Get these!
- CICarlinne I.Verified BuyerReviewingTerraced Wide Leg PantI recommend this productRated 5 out of 5 stars4 days agoGreat pants!
These pants are so stylish AND comfortable. I received compliments the very first time I wore them. I needed to have them hemmed because I’m 5’3.5”
- AWangela w.Verified BuyerReviewingTerraced Wide Leg PantI recommend this productRated 5 out of 5 stars4 days agoExcellent
I love the pants and I’m so happy they have my size and length!!
- FLFifi L.Verified BuyerReviewingTerraced Wide Leg PantI recommend this productRated 5 out of 5 stars4 days agoLove love love
The perfect lightweight pants.
Wish they had other prints with matching tops.
Perfect outfit.
I’m 5’6” 15( lbs
Took large pants
Med top
Many compliments when you have the entire look.
- HAHelen A.Verified BuyerRated 5 out of 5 stars5 days agoAttractive and comfortable
Living in a warm climate, these pants are both stylish and cool. Make sure that they are snug when you buy them because they will stretch out.
- LLauraVerified BuyerReviewingTerraced Wide Leg PantI recommend this productRated 4 out of 5 stars5 days agoLOVE but...
These could be my favorite pants. I live in Florida, and they are the perfect pant all year round. The length is perfect for me, and that is hard to find. My disappointment is that "sand" is not sand. It seems more of a cool tone khaki. I would LOVE and live in them in sand. Sadly, the color is not the same as it is online.
