GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- PEpatricia e.Verified BuyerRated 5 out of 5 stars4 months agoPat e
Cute top. Comfortable. Love XCVI but always order a size smaller than what I normally wear. Clothes are very roomySizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JZJohn Z.Verified BuyerRated 4 out of 5 stars4 months agoPoor quality
Wanted to love but didn’tSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5
- SHStacey H.Verified BuyerRated 4 out of 5 stars5 months agoCute
This is a cute shirt. Nice for going to work or a casual dinner date. It's not my favorite thing I've purchased from this company, and the top button came off the first time in the washer, but it fills the button down requirement for my wardrobe.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PMPatricia M.Verified BuyerRated 5 out of 5 stars5 months agoCool summer shirt
Love this shirt. It is thin material and will be great for hot summer days. Very flattering and cute.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SBSusan B.Verified BuyerRated 5 out of 5 stars5 months agoMy second Otto top is a perfect olive!
I loved my white Otto top so much that I had to get another. This time I tried the olive, and it's an ideal blend with my olive XCVI pants, as well as a striking partner for black.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KTKelley T.Verified BuyerRated 4 out of 5 stars5 months agoTight In Midsection
Definitely like the sleeveless with collar. Would like to see more. If you are in between sizes, I would size up, as it is a bit tight in the midsection, so I wear it open with tank top.SizingRated -2.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- JRJanice R.Verified BuyerRated 5 out of 5 stars5 months agoParisian inspired!
I love this top…headed out to town, a luncheon with friends, or out to dinner….Traveling abroad, an afternoon in Sicily, or going to a Family Party! Great flattering style, and is a chic accompaniment to many bottoms!SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5