HOLIDAY SHIPPING SCHEDULE
To receive your order by Christmas, please use the shipping schedule below.
| Service | Order By | |
| USA | Free Shipping | December 15 |
| Priority Mail | December 18 | |
| UPS 3 Day Air | December 19 by Noon PT ⓘ | |
| UPS 2 Day Air | December 20 by Noon PT ⓘ | |
| UPS Next Day Air | December 21 by Noon PT ⓘ | |
| INTERNATIONAL | USPS | December 5 |
GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
You may also like
- LLindaReviewingRosalyn HoodieI recommend this productRated 5 out of 5 stars4 minutes ago5 Stars
Perfect!
- JMJulie M.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased MRated 5 out of 5 stars2 months agoLove This Hoodie!
It fits well and the sleeves are long enough.
- MPMary P.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased MRated 5 out of 5 stars3 months agoRosalyn Hoodie
Great for Winter! Soft, comfortable, and warm! I normally wear a small in tops, but I went a size bigger for extra room.
- GKGina K.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased XSRated 4 out of 5 stars5 months agoCute but fit is different
Love the look and feel of the hoodie but the fit is very different than other XCVI hoodies I have. It runs very short and small. I am always an XS and according to size chart, this would fit with room to spare but it fits, just not alot of room to spare. High quality fabric and trendy so that is a bonus but size up ladies!!
- MOMary O.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased MRated 4 out of 5 stars6 months agoWill be a favorite
Nice quality-nice style. True to size. I am 5’6” and weigh 135. I purchased a size M . Fits perfect.
- CGCindy g.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased MRated 5 out of 5 stars6 months agoBlue hoodie
Love it, the color, the style! It’s so cozy!
- EGEllen G.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased MRated 4 out of 5 stars6 months agoRosalyn Hoodie
Really like it!
- MMMarlys M.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased XSRated 5 out of 5 stars7 months agoFun sweatshirt for fall!
Love the 3 color wash and fabric weight in this sweatshirt. Matches well with navy, white and blue gray pants and jeans! Excited to wear it with joggers and jeans this fall!
- LPLarisa P.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased SRated 5 out of 5 stars7 months agoAdorable hoodie!
I liked everything about this hoodie! And the color, and the fabric, and the fit! Will wear it with my corduroy blue pants! Thank you for making us happy with such purchases!
- JFJarl F.Verified BuyerReviewingRosalyn HoodieI recommend this productSize Purchased SRated 5 out of 5 stars7 months agoRich color
Love this sweatshirt! Beautiful rich color and quality fabric.