GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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The Birk Gaucho is my favorite capris. I have them in all 3 colors. They are very comfortable and cool in hot weather. I wear a size small but ordered them in medium for comfort. The white pants are not a see through material and I love wearing white in the hot weather. I have found it hard to find white pants that are made with material you can’t see through!
- SCSandra C.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased XLRated 5 out of 5 stars1 week agoLove These!
I just love these Gaucho pants. True to size, material is so soft and quality is wonderful! Highly recommend.
- CSCynthia S.Verified BuyerReviewingBirk GauchoI recommend this productRated 4 out of 5 stars1 week agoSoft and not too Wide
The fabric is wonderfully soft and has great movement. I love that the legs, while wide, are not too wide. Unfortunately, I find them too small in the waist in my usual size. I also love the soft turquoise color.
- JMJan M.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased MRated 5 out of 5 stars1 week agoPerfect
These are great. True to size so comfortable
- HAHelen A.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased LRated 4 out of 5 stars1 week agoLove the style
I love the slightly artistic style of these pants, love the fabric, and only wish that the fit accommodated a slightly bigger bum and smaller waist.
- MImyrna i.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased SRated 5 out of 5 stars3 weeks agoSoft and comfy
Actually love this gaucho , so cute ! It is soft and comfy and fits great!
- HMHeather M.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased MRated 5 out of 5 stars3 weeks agoCasual Fun Crop
Very stylish. Love the color. These are not stretchy like most of the crops and pants , but very soft and comfortable.
- KDKim D.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased XSRated 5 out of 5 stars1 month agoComfy cute
Absolutely Love these adorable pants! Soft comfy & Stylish! Win win! Just do it!!
- WBWendy B.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased XSRated 5 out of 5 stars1 month agoFabulous Pants
I love the fabric and the easy fit. I was relieved the color is a little less vibrant than what showed up on my screen. These pants will be worn continually throughout the spring summer and fall. I now have three pairs!
- MLMelissa L.Verified BuyerReviewingBirk GauchoI recommend this productSize Purchased MRated 5 out of 5 stars1 month agoAmazing
They fit me like a seamstress made them for me.
They are not quite as teal or turquoise as they look online, but I realize this happens because the photographer is using optimum light and I’m looking at them in the house. I have many pairs of XCVI/Wearables pants and these are by far the most snug around the waist, having both elastic and a drawstring. I think this will keep them firmly on my waist ! I’m 5 feet tall and 135 lbs so I ordered the medium. They are not capri-length on me but full length is better for someone as short as me.