GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- BSBobbye S.Verified BuyerReviewingYork SweatshirtI recommend this productSize Purchased LRated 5 out of 5 stars1 month agoYork sweatshirt
York sweatshirtSizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TLTerri L.Verified BuyerReviewingYork SweatshirtI recommend this productWhat is your usual clothing size? 12What is your height? 5' 2"What is your weight? (lb) 140-160Size Purchased LPurchased For A GiftProduct Standouts Design/StyleRated 5 out of 5 stars8 months agoGreat
Bought this for a friend for Christmas. She loved it. Great color and looked great.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MWMeg W.Verified BuyerReviewingYork SweatshirtI recommend this productRated 5 out of 5 stars1 year agoSo Flattering
This top is so comfy , soft and warm material and the raglan sleeves and waist tie are very figure flattering to this 5'5" girl. I got a size L (160 lb) and it fits perfectly. Hague blue color is beautiful and looks great with white jeans.
- GGLVerified BuyerReviewingYork SweatshirtI recommend this productRated 5 out of 5 stars1 year agogreat sweatshirt
Very comfortable and I love the true to size fit.
- MPMary P.Verified BuyerReviewingYork SweatshirtI recommend this productRated 5 out of 5 stars1 year agoVery nice sweatshirt
Love the color. Very comfortable and warm!
- SSaraVerified BuyerReviewingYork SweatshirtI recommend this productRated 5 out of 5 stars1 year agoVery comfortable sweatshirt
The color is beautiful and I love how comfortable this sweatshirt is, plus it's nice enough to wear to my work place. I love that they made it in this color which works for my skin tone!