GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- NVNatalie Van H.Verified BuyerRated 5 out of 5 starsYesterdaySuper Cute
They're very well made and super cute. They do run large though. I usually wear a medium and small fits well.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SRsheri r.Verified BuyerRated 5 out of 5 stars2 weeks agomy all time favorite pants
no elastic in waistband drawstring only
great neutral colors
attractive yet casual style
wash well and maintain shape
perfect for me I hope you never discontinue this pant but I stock up just in case
Thanks for a superb product !SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CSCynthia S.Verified BuyerRated 5 out of 5 stars3 weeks agoI Never Get Tired
I never get tired of Jules pant. I can dress them up or be totally casual. I have very slender legs and the ruching down the leg is very flattering. The rise is perfect for me.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LYLauren Y.Verified BuyerRated 5 out of 5 stars3 weeks agocute comfy
super comfy, great fit, cute.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KSKay S.Verified BuyerRated 5 out of 5 stars4 weeks agoLove them!
These are so comfortable and look great. They are the perfect travel pant - comfortable and stylish. I'll order more in different colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KSKay S.Verified BuyerRated 5 out of 5 stars4 weeks agoGreat pant
I love everything about these. The relaxed look. The fabric. The easy way they perform. I wear them all the time.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DMDonna M.Verified BuyerRated 5 out of 5 stars1 month agoPerfect lightweight pants.
They fit me perfectly and look great. The fabric is comfortable and durable. These pants in black work for spring, summer and fall because they are lightweight, but don't look like summer pants.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5