GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- CRConnie R.Verified BuyerRated 5 out of 5 starsYesterdayLove these!
Love the high waist and the fit… have 4 of them!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KTKathy T.Verified BuyerRated 5 out of 5 starsYesterdayPerfect for hot weather!
Love the hi waist and the tru white shade! I am replacing the lower waist jetter I purchased several years ago which I will still use for working outside, etc.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KTKathy T.Verified BuyerRated 5 out of 5 starsYesterdaylove them
I purchased the black and the white. Second time purchasing these - but I love the high waiistSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JKJoy K.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars4 days agoSuper cute crop pants!
These crop pants are so comfortable and do not slide down when you sit. These are my 3rd pair, lightweight and perfect for Florida weather. I’m waiting for the grey tie dye to come back in my size.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SRSusan R.Verified BuyerRated 5 out of 5 stars4 days agoSo Comfortable!
The most comfortable fit and flattering style of legging I own.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TSThea S.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars1 week agoBeautiful colour addition
I already own a high waisted Jetter in sand colour and got tons of wear out of them last year. Colour choices were limited when the style was introduced so I’m very appreciative of XCVI listening to the customers. I bought the Malanda cords in the Flint this winter and they were a gorgeous jewel tone. When I saw the colour carry over into the Jetter I snapped them up. Looking forward to snow melting to wear them!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MWMary W.Verified BuyerRated 5 out of 5 stars1 week agoStyle and Comfort
stylish, comfortable, good fitSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMMelissa M.Verified BuyerI recommend this productSize Purchased SRated 4 out of 5 stars1 week agoHigh Waist Jetter in Chisel Wash Quernstone
Love the asymmetry in this wash. Not the biggest fan of the high waist version of this pant but otherwise a comfortable piece to wear.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SFSue F.Verified BuyerRated 5 out of 5 stars2 weeks agoPants
I love these pants...the fabric, the fit, the colors. I have 3 pairs that I wear continually.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LVLesa V.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars4 weeks agoJetter
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