HOLIDAY SHIPPING SCHEDULE
To receive your order by Christmas, please use the shipping schedule below.
| Service | Order By | |
| USA | Free Shipping | December 15 |
| Priority Mail | December 18 | |
| UPS 3 Day Air | December 19 by Noon PT ⓘ | |
| UPS 2 Day Air | December 20 by Noon PT ⓘ | |
| UPS Next Day Air | December 21 by Noon PT ⓘ | |
| INTERNATIONAL | USPS | December 5 |
GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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Love it!!!! Wish it were a bit bigger but the material is luxurious!!!( The next size would have been too big...☹️)
Thank you.
Sharon Kepniss
- LMLaurel M.Verified BuyerRated 5 out of 5 stars1 week agoAwesome colors and fit
I loved the material, the relaxed fit and the pattern. I am 5'1" , 123 pounds. Bought extra small
- RFRandee F.Verified BuyerRated 5 out of 5 stars2 weeks agoPretty top
I loved the look. It just didn't look great on me.
- LMLaurel M.Verified BuyerRated 5 out of 5 stars2 weeks agoPerfection
I love everything about this pullover. It has been too warm to wear it. A bit oversized but quite flattering. Love the texture . I bought this pullover in a few colors. Perfect for fall in northern Ohio. I am 5'1" 123 pounds. Bought extra small
- LMLaurel M.Verified BuyerRated 5 out of 5 stars1 month agoLove , love love
I bought this pullover in 3 colors. It runs big. I bought extra small. I am 5' 1", 123 pounds.
The fabric is soft, detailing is nice, great fit. I live in Ohio. These tops will be great for a cool day or evening and great in the fall.
I hope company comes out with similar tops.
- JSJan S.Verified BuyerRated 5 out of 5 stars1 month agoThermal too
I enjoy wearing the top. It is very comfortable
- JSJan S.Verified BuyerRated 5 out of 5 stars1 month agoJan Salis
I am enjoying the top very much
- SBSuzy B.Verified BuyerRated 5 out of 5 stars1 month agoGreat Tee
This tee goes with most everything. I ordered the blue specifically because I wear a lot of denim. The fabric is a great weight and quality. I would recommend this shirt.
- SBSuzy B.Verified BuyerRated 5 out of 5 stars1 month agoVery Flattering
The dolman sleeve is especially attractive. It fits well and goes with a lot of what I own in XCVI. I would definitely recommend this shirt.
- TMTheresa M.Verified BuyerRated 5 out of 5 stars1 month agoLooking forward to a cool night!
This pullover is so comfortable! Love the fabric!
For ref: 5’3” 115 lbs 36D wearing size x small