GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- MOMaureen O.Verified BuyerReviewingCosmo ShortI recommend this productRated 4 stars4 months agoLong length short
The shorts were long on me. It came just above my knee and I am 5’2”. After washing and drying it shrank up a little in length. The fabric is comfy with a nice drape. I was hoping the length would be like in the advertised picture. I folded it down at the waist to shorten it. I don’t think getting a smaller size would help me as I have an apple shape and need room at the waist. I loved the style except for the length.
- SMStacey M.Verified BuyerReviewingCosmo ShortI recommend this productRated 5 stars5 months agoToo long for me
These shorts are just too long and too loose for me. I am 159 lbs and 5'4", for me a length of around 5" inseam seems to look better. I had purchased a medium and maybe I needed a small. They were just baggy in the behind and didn't look so nice on me. I ended up donating them, I should have returned them. I like the linen shorts and the cotton/spandex blend best on me. These just felt too baggy on me. I wanted to like them. I purchased them in the white and the Craft Pigment. Both colors are beautiful but they just didn't look nice on my short figure.
- SMStacey M.Verified BuyerReviewingCosmo ShortI recommend this productRated 4 stars5 months agoComfortable
These are a very comfortable short. For me I felt they were a bit long and not as flattering as I was hoping. They were very loose and too long for my liking. I'm keeping them though, I live in South Florida and in this heat these are very comfortable to wear! I do like the hardware on the shorts, very cute!
- RRCVerified BuyerReviewingCosmo ShortI recommend this productRated 5 stars7 months agoWell fitting and Ultra Comfortable
Loved these so much I bought them in all three colors.