GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- SStephonieVerified BuyerI recommend this productRated 5 out of 5 stars4 days ago5 Stars
Love the fit and the comfortability of these!!! Will buy more in different colors
- PBPam B.Verified BuyerReviewingAcker Slim PantI recommend this productSize Purchased LRated 5 out of 5 stars1 week agoPants
Love them, but might could’ve size down.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RFRebecca F.Verified BuyerReviewingAcker Slim PantI recommend this productSize Purchased MRated 5 out of 5 stars2 weeks agoAwesome pants!
I love these pants so much that I have them in 4 different colors. They are a great transition piece for the fall and can be worn with so many different items.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JAJo Ann F.Verified BuyerRated 5 out of 5 stars2 weeks agoGreat Pants
Comfortable, easy fit and I wish you had more colorsSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JFJanet F.Verified BuyerReviewingAcker Slim PantI recommend this productSize Purchased SRated 5 out of 5 stars2 weeks agoLove this pant
I’ve loved this pant for a long time and I buy it every season. It has a most flattering cut for me and I get compliments every time I wear them.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DBDorothy B.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars2 weeks agoLove the waist design!
I have the Acker Slim Pant in 2 colors. Since I like to wear my clothes a little loose, my first choice was an XL but they kind of stretched out to where I had to keep pulling them up. The grey L were perfect. As always the lightweight fabric is what draws me to XCVI clothing along with the designs for which I receive many compliments. Super comfortable also! You can never go wrong with XCVI.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JGJanice G.Verified BuyerRated 5 out of 5 stars2 weeks agoGreat Pants!
Ackers are one of ny favorites but they tend to slip down a little. I just need to have thr waist adjusted. My favorites were the slim toppers .. are you bringing them back? love lead cast need Xtra small.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SBSusan B.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars3 weeks agoAcker
LoveSizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KGKelley G.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars1 month agoVery flattering
I love these pants. Ordered frost and black. They are flattering on me. I’m only 5’2 so while they’re not capris, they are the perfect ankle length. The fabric is lovely. Because of the gathered sides you could get away ordering down a size but I like the look of a little room.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JAJo Ann F.Verified BuyerRated 5 out of 5 stars1 month agogreat Buy
Great Fit, super comfortableSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5