GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- THTracy H.Verified BuyerRated 5 out of 5 starsYesterdayBest Style for me
This is my second pair. I really l like this style. I am super short so they are more ankle length on me which I love. This is a great neutral color!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RSRonda S.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars5 days agoGeyser Crop
I love this style. It’s comfortable to wear all day. The selection of colors is wonderful. They have become my favorite style pant.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JGJill G.Verified BuyerRated 5 out of 5 stars1 week agoMrs Greenan
Love them! Fit great!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- STShannon T.Verified BuyerRated 5 out of 5 stars1 week agoGreat pants
Perfect fitSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RPRosemary P.Verified BuyerRated 5 out of 5 stars1 week agoGeyser Crop
Third pair of Geyser Crops I've purchased...love them.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TTracyVerified BuyerRated 5 out of 5 stars2 weeks agoGreat for summer at the beach
I’m a new customer and ordered several styles. I really liked these and plan on ordering them in the sand color light weight and super cute.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ASAndrea S.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars3 weeks agoGreen with Envy
Love green! A bit on the cropped side for my short legs. They feel a bit bigger than the longer length similar ruched leggings. So I hope they shrink a bit. Big pockets which I love. Thanks for supplying colors in my autumn palette.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LPLonny P.Verified BuyerRated 5 out of 5 stars3 weeks agoHot Pants
Like them so much I bought another pair. Great fit without looking frumpy, wash up beautifully. Size chart is spot-on!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SMSusanna M.Verified BuyerRated 4 out of 5 stars3 weeks agoGood quality and neutral color
I am a big fan of the Jetter crop and I thought I would try the Geyser since there are pockets on this style .
They are similar in design and both are good quality fabric but for me the Jetters are a little more flattering for my 5’ 1” height and 115 weight. I feel there is a bit of extra fabric on the Geyser pants around the hips and thighs . If the Jetters came in this color, of somewhat olive tone, I would buy them in a heartbeat.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JSJan S.Verified BuyerRated 5 out of 5 stars3 weeks agoGreat pants
Great pants. I have many in different colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5