GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- LKLinda K.Verified BuyerRated 4 out of 5 stars1 month agoNice top
Too short for meSizingRated -1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- LLLinda L.Verified BuyerI recommend this productSize Purchased Petite-SRated 3 out of 5 stars1 month agoToo short
I’m 5’1 and slender, yet this top doesn’t cover my belly. It keeps riding up. The size is otherwise correct. For me, this ruins an otherwise nice top. Also, it looks like a goldenrod color in the photo, though it’s really more in the rust shade.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 2.0 on a scale of 1 to 5
- VLVeronica L.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars2 months agoVivi Top
I love the Vivi Top. It has great style with button details on the back and nice rouching around the waist. True to size. Purchased a Med, I'm 5'4" at a 140 pounds.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JSJudy S.Verified BuyerRated 5 out of 5 stars2 months agoFun summer top
This is a cute top with smocking on the sides and buttons down the back, which make for interesting detail.
Ir is shorter than some tops which I like since I am 5'3'.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JSJudy S.Verified BuyerRated 5 out of 5 stars2 months agoNice detail
This is a cute top. The smocking at the sides keeps this top from looking boxy. It fits shorter than many tops, which is what I was looking for since I have several longer pants/crops that are full and need a shorter top.
More colors please! Cute button detail down the back.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JWJoyce W.Verified BuyerRated 5 out of 5 stars2 months agoAttractive Top
Love the print and the snaps in the back. The material is nice for me in any season. I did buy size S instead of the usual XS because of the smocking at the waist since my middle section at age 70 is a little bit bigger in proportion to the bust. Your picture with measurements on the model helped in this decision- thanks for that. It saved me an exchangeSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KHKelley H.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars3 months agoLove this!
So unique and flattering - I love this top!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SJShirley J.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars3 months agoVivi top
This is the perfect top. It goes with several other pieces and looks tailoredSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SRSandi R.Verified BuyerI recommend this productSize Purchased LRated 4 out of 5 stars4 months agoNice style
Nice style top. I’m usually a medium, but I sized up to a large and glad I did. My only complaint is that the color is a bit weird. Not really orange but not quite brown either.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5