GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- MMMonica M.Verified BuyerRated 5 out of 5 stars3 weeks agoGreat pants
Bought a size S since they were sold out of XS. Unfortunately they were too big and had to return. But the style, color, fabric were fabulous. Will repurchase when XS is back in stockSizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KJKari J.Verified BuyerRated 5 out of 5 stars2 months agoLove these
I have these in two colors. Soft, comfortable, and flattering.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- GCGeorgia C.Verified BuyerRated 5 out of 5 stars3 months agoXCVI Fan!
It is a beautiful linen pant. Fits nicely, of course it needs to be hemmed for one who is 5'3'.
I have it in white also.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BKBeverly K.Verified BuyerRated 5 out of 5 stars3 months agoBeautiful detail
Another great pair of pants. Great fabric and the details are so nice!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ELEllen L.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars4 months agoSimply beautiful
They are a very flattering pant on my size 8/29 trouser/pant. I have yet to wash and wear them but just from my initial fitting I like them. I’ll be back to update!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JHJoyce H.Verified BuyerI recommend this productSize Purchased Petite-XSRated 5 out of 5 stars4 months agoBeautiful Pants
I love wearing these pants. The fabric is sublime and feels great, especially on a hot summer day. I am 5'6" and weigh 123. I'm 65 years old and my waistline is 28"-29". I wear XS in Eileen Fisher so I ordered XS. It is a bit too loose in the waist. I was surprised. Fortunately I know how to sew and will take the waist up a bit. I ordered the Sasja top in the same color and am thrilled to have a no-fuss matching, perfect summer outfit. Very lovely and makes me happy to wear.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KHKelley H.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars5 months agoBeautiful!
Classy, comfy and cool….love these pants!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CSClaire S.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars5 months agoCute and Comfy
Cute pants, nice fit, relaxed through the thighs.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SSueVerified BuyerRated 5 out of 5 stars5 months agoLinen pants
I love these pants. Very comfortable, lightweight and nice color. It’s my second pair and I can’t wait to wear them.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SSueVerified BuyerRated 5 out of 5 stars5 months agoTeresa Pant
I love these pants. This is my second pair of these and I got the matching top. I can’t wait to wear this outfit. I highly recommend the look and quality . I took and size small and they fit great.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5