GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- MMMarlys M.Verified BuyerReviewingStaccia GauchoI recommend this productRated 5 out of 5 stars4 months agoPerfect fit!
This navy gaucho fits great and is a perfect fit without being too baggy or too tight! The linen is a good weight and quality material which washed well and is less wrinkly as most linen. Love it with the Sasha tank! A real winner for me!
- LPLisa P.Verified BuyerI recommend this productSize Purchased Petite-SRated 5 out of 5 stars4 months agoOrdered both pieces off the Look
Comfortable pants, easy to wear, get lots of compliments!
I ordered size small and it fits very generously.
Wonderful to have as our temps have been warming up in the desert southwest.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ABAnn B.Verified BuyerReviewingStaccia GauchoI recommend this productSize Purchased SRated 5 out of 5 stars4 months agoSo Cool
good fit look greatSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DADebra A.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars4 months agoGet in my bag!
As soon as I saw these pants I knew I had to bring them with me on my trip to Italy.
Now to find the perfect top and sandals.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PAPatricia A M.Verified BuyerRated 5 out of 5 stars5 months agoLove
Exactly as pictured , waist is totally draw string controlled!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DODeborah O.Verified BuyerReviewingStaccia GauchoI recommend this productSize Purchased SRated 5 out of 5 stars5 months agoNew gaucho
Love the pants , now that l got the right size, and the new dark color is perfect for summer and fall,SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JMJane M.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars5 months agoLOVE these pants
These pants are comfortable,stylish and have good deep pocketsSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DODeborah O.Verified BuyerRated 5 out of 5 stars5 months agoThe Gaucho are so cute!
I loved the pants , ran baggie for me, so return for smaller size they are on their way! But are really nice made and style is great! As always customer service is always spot on, shot out to P.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CGCarrie G.Verified BuyerRated 5 out of 5 stars6 months agoGreat style and color
First time with this style! I like the fit and love the color. The linen is different from what I have many of in the past from XCVI. I had to press them and never had to with the others! Keeping them though!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- MHMindy H.Verified BuyerRated 4 out of 5 stars6 months agoGreat looking pants
Style is perfect. The material is so thin and has zero give. When I bend over, I pull the material up , they feel like they're going to split.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5