GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- LPLisa P.Verified BuyerReviewingProspect TopI recommend this productWhat is your usual clothing size? 2What is your height? 5' 5"What is your weight? (lb) 100-120Size Purchased XSPurchased For MyselfProduct Standouts Design/Style, Fabric Quality, Color, FitRated 5 out of 5 stars8 months agoGorgeous!!
I got a ton of compliments on this top. It’s beautiful. Can be dressed up or made more casual. The color is spectacular !SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KAK A G.Verified BuyerReviewingProspect TopI recommend this productRated 5 out of 5 stars1 year agoMesmeric (purple-maroon)
I ordered this color in the last sale. It's beautiful. I agree that the arms are very much raglan sleeves; very roomy.
- KAK A G.Verified BuyerReviewingProspect TopI recommend this productRated 5 out of 5 stars1 year agoWell made shirt and super comfortable
The fabric combination looks interesting and is super comfortable. I sent it back because the print wasn't as flattering on me as I'd hoped, but even then I hated sending it back. Good length. Might get a solid color instead.
- CCustomerVerified BuyerReviewingProspect TopI recommend this productRated 4 out of 5 stars1 year agoDark purple
The color of this shirt is much darker purple in person. I like it but was quite surprised. Also note that the space in the armpits is wide, like the arms start about four inches below the armpits, which is weird, but good if you sweat, I guess. It hangs beautifully but arrived super wrinkled.
- MPMargarita P.Verified BuyerReviewingProspect TopI recommend this productRated 5 out of 5 stars1 year agoGorgeous
Beautiful rich color. I’m 5’1”. 112 lbs. ordered Small. The top was too large for my frame. I’ve reordered in XS and hope it’s a better fit. I can’t wait to wear. Dressy yet casual look.