GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- JHJoan H.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars1 month agoLuxury fabric!
This is a beautiful dress that drapes perfectly. This is my favorite fabric - tencel. And the color is so easy to pair with a top or scarf. This green is so versatile.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CVCarrie V.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars1 month agoCute dress!
Unique style, can wear alone or with a t-shirt underneath. Pairs well with cowboy boots, sandals or tennis shoes. A winner!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JJodyVerified BuyerI recommend this productRated 5 out of 5 stars3 months ago5 Stars
- EEdnaVerified BuyerI recommend this productRated 4 out of 5 stars3 months ago4 Stars
I really really want to like this dress, however, the facing flips in the front over. I have it sticky taped until I can get some iron down interfacing to hold it down. I’m short waisted so I wish I could adjust the straps and in spite of those problems I wore it yesterday, showed off my recent weight loss to friends who complimented me on the dress, to which I turned and snagged the big pocket on a cabinet handle and ripped it halfway off. So I still love it, but there are issues.
- RMRose M.Verified BuyerRated 5 out of 5 stars3 months agoSo much fun!
This dress is flirty and fun! I am 5’7”, 150 lbs. The medium was just about right but a bit too tight in the chest. Ordered the large and it’s a much better fit.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RBRobin B.Verified BuyerRated 5 out of 5 stars3 months agoPerfect dress
I bought a medium I’m 5’6 150lbs
Fit light a glove ! I love everything about this piece!SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SBSuzanne B.Verified BuyerRated 5 out of 5 stars3 months agoPerfect summer dress
Flattering fit! Love the material as well.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MKMartina K.Verified BuyerRated 5 out of 5 stars3 months agogreat fit
I love the dress, fits well, just wish it came in different colors. Looks like most of my purchases are green, since I don't like the other two colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LBLaila B.Verified BuyerRated 3 out of 5 stars3 months agoPretty dress, but....
I was really hoping this dress would work for me. I have others by XCVI and love them. The fit on this one was odd, and I agree with other reviewers that this dress runs small. This was true for me in the waist, but I had a little extra room in the bust and I am busty. I ordered a size up, but the top was way to big and would require tailoring to fit, so sadly this went back. The material is soft and the color is beautiful, so maybe a different body type would do well in this dress.SizingRated -2.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- RBRobin B.Verified BuyerRated 5 out of 5 stars4 months agoCute style
The color didn’t look good on me . It washed me out. so I exchanged it for the army green.SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5