GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- RSRenee S.Verified BuyerReviewingOttilie PantI recommend this productSize Purchased SRated 5 out of 5 stars2 months agoDressed up in comfort
I love the ease and style of this dressed up look.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- CClaudia S.Verified BuyerReviewingOttilie PantI recommend this productSize Purchased XLRated 5 out of 5 stars4 months agoElevated style
I bought these pants to wear with the crocheted cardigan and a tank top. It makes a perfect summer outfit!
The pants are comfortable and have the interesting bit of lace on the sides.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PMPam M.Verified BuyerReviewingOttilie PantI recommend this productSize Purchased LRated 5 out of 5 stars4 months agoOh these pants!
Slimmer cut, shorter length, and design make these the perfect summer pant. Simply beautiful! Elastic waist makes it comfy! Wish there were more colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CEClaudia Ezman S.Verified BuyerReviewingOttilie PantI recommend this productSize Purchased XLRated 5 out of 5 stars5 months agoUnique pants
I own a couple pair of pants with the crocheted panel and always receive compliments when I wear them, I'm excited to try out this closer fitting version and will get ready for more compliments!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- NJNatalie J.Verified BuyerReviewingOttilie PantI recommend this productSize Purchased XSRated 5 out of 5 stars7 months agoLove these pants!
I love them so much, I bought them
I'm two colors. Definitely special, but can be dressed up or down.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JJLVerified BuyerReviewingOttilie PantI recommend this productSize Purchased XSRated 5 out of 5 stars7 months agoCute cute pants
I was quite surprised how cute they r in person. I have the wide leg ones and like this crop. I’m 5’4. 137 llbs abd took xs. They stretch out after wearing. Cute for going out with a lo heel Sandles!!SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SSusanVerified ReviewerReviewingOttilie PantI recommend this productSize Purchased LRated 5 out of 5 stars9 months agoPerfection !
These are gorgeous! I’ve got them in black and white. I wear a 12, and the large fits perfectly. I’m 5’6” and the length is also perfect. They wash well (cold water hand wash). They feel elegant - sexy - and simple. The only downside is that the lace on the sides is rather fragile. I’m not super careful and I’m a very active person - the lace rips often. I sit with the pants and sew up the spots where the lace has gotten torn - it’s no big deal to me - but I could see that if someone doesn’t sew - that could be a negative. They flow nicely as I walk - well made - great design.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5