GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- SCSharon C.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars1 week agoBeautiful top
I love the details in this top. The lace overlay is lovely and the (non functional) buttons on the sleeves really adds a nice feature. I love clothes with character and this top definitely has character. The fabric is soft and stretchy. My only regret is that I didn’t buy my regular size small. I went with a medium, because I didn’t want it to be clingy. Small would have fit me better. This fabric is not clingy, but should be form fitting. Will make a lovely holiday top.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- LCLinda C.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars3 weeks agoBeautiful design, exquisite rich color
It is perfect for any time, especially during the holidaysSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PMPatricia M.Verified BuyerI recommend this productSize Purchased XLRated 4 out of 5 stars1 month agoColors are exceptional!
I love it; it is beautiful, but it does run small. I have a sheer poncho which matches it, from Eileen Fisher, and that will go with it perfectly!SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- HCHillary C.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars1 month agoReally cute fitted top with nice details.
Excellent top that fits perfectly.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- MMMarlys M.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars1 month agoLove the details on this lovely blouse!
After reading the reviews I sized up to a small in this lovely blouse. It fits well and I probably could have gone with my usual XS and still would have been happy.! It will be great to wear during the holidays to come.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PBPamela B.Verified BuyerI recommend this productSize Purchased Petite-XSRated 5 out of 5 stars2 months agoPretty top
Love the details on this top! So pretty and feminine. Can't wait to wear it!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JFJoan F.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars2 months agoA VERY SPECIAL TOP
I love this top.
It is exactly as pictured, and fits me perfectly.
I plan on wearing it with silky leggings for the holidays, and with jeans and boots for casual events.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CMCaryn M.Verified BuyerI recommend this productSize Purchased XLRated 3 out of 5 stars3 months agoSo pretty, but…
Love the material but runs smallSizingRated -2.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5