GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- ANAmanda N.Verified BuyerRated 5 out of 5 stars2 weeks agoSo comfortable!
I absolutely love this jacket. I got it in 2 colors as it is such a joy to wear and looks great.
- RDRita D.Verified BuyerRated 5 out of 5 stars1 month agoFinishing touch
Love this jacket; have it in another color, too. Although it runs very small it is worth the trauma of purchasing 2 sizes up!
- VGValerie G.Verified BuyerRated 4 out of 5 stars2 months agoReview purchase
Love the style! Ordered an XL size, runs small.
- EEmilyVerified BuyerReviewingLinen Folksy JacketI recommend this productRated 5 out of 5 stars2 months ago5 Stars
So cute. Shrunken jacket look on me. Very light material but has a nice body to it. Not stretchy. Pretty color. Almost a neutral really.
- JGJamie G.Verified BuyerRated 4 out of 5 stars2 months agoFlattering Jacket
This jacket is a light-weight linen with a nice cut that is very flattering. As noted by others, it does run small, so go up a size (I'm a medium--5'6, 140--but ordered a large). Its fitted, so there's no draping. Wrinkles easily, so expect to iron/steam after washing. Otherwise, a great little summer jacket.
- GHGael H.Verified BuyerRated 2 out of 5 stars2 months agoDisappointed
Runs super small
- SBSteven B.Verified BuyerRated 2 out of 5 stars3 months agoRan very small
I normally buy an extra large because i like my jackets loose and roomy. This jacket ran very very small, could not close it to button. The material was very thin, good summer jacket. It arrived extremely wrinkled. I was disappointed because the pants I bought were all 5 stars.
Thanks Theresa
- ESElizabeth S.Verified BuyerRated 5 out of 5 stars3 months agoCute, runs small for busty women
Stylish and comfortable. I usually wear a 10 or M on top; I'm busty and needed an L for this jacket.
- CRCarolyn R.Verified BuyerRated 3 out of 5 stars3 months agoJacket nice but…
It is nice but I’m petite and even the medium was a tad tight if to wear buttoned. I would’ve loved an off white color. I returned mainly because I thought this could would match my wardrobe but in reality it didn’t.
- APAura P.Verified BuyerRated 4 out of 5 stars3 months agoBeautiful color
This jacket has a beautiful color, it is light and well done. However, it runs small, so I recommended purchasing a size or two bigger than your regular size, depending if you like to wear it tight or loose.
