GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- PEPatti E.Verified BuyerRated 5 out of 5 starsYesterdayGood basic to have
Size S, slightly too big for me around the waist/butt and reaches my ankles (which is fine). I am 5'1" and 115 pounds. Petite sizing would be nice.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SCSonia C.Verified ReviewerRated 5 out of 5 starsYesterdayLove love love
These are the most comfortable pants ever. They wash and dry beautifully and are my favorite style.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ACAnn C.Verified BuyerRated 5 out of 5 stars3 days agoJust received a second pair!
Love them! So comfortable and stylish!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- THTracy H.Verified BuyerRated 4 out of 5 stars4 days agoIn between sizes
These are super cute, but the extra small feels snug and the waist is way too big in the small. Perhaps not the right style for me. I think these might be better for people with more slender hips and thighs.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- JBJeannie B.Verified BuyerRated 5 out of 5 stars1 week agoVery flattering crops!
These cops fit well and are very flattering. The dark navy color is just what I wanted. I ordered a medium size because I have lost a lot of weight and wanted a pair of pants to fit a little tighter on me, but I still like the size Large as well. It depends if you want a more relaxed fit or a tighter one. I like both. . I am 5'3 and 145 lbs.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- LHLori H.Verified BuyerRated 5 out of 5 stars1 week agoColor
The Jetter Crop is always a stylish & comfortable fit. While black is my go-to, I recently decided to try a lighter colorway. Very happy to have this option.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TSThea S.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars1 week agoLovely style and colour
These pants are a re-order because the first I only wore for a few hours when someone spilled a doctored coffee drink all over them! Tried everything to get out the staining. Advice: Dawn Power Wash works wonders but takes out the colour… Very happy with this second pair and although they don’t have pockets I prefer the waistband to the Geyser crops. Medium fits me more like pant than a legging which I prefer for work.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SDSusan D.Verified BuyerRated 5 out of 5 stars1 week agoJetter
LOVE them. Will be ordering again, in white.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ELEve L.Verified BuyerRated 5 out of 5 stars1 week agoEve
I probably have 8 pairs. They are my uniform. I am so comfortable in my JettersSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SMSusanna M.Verified BuyerRated 5 out of 5 stars1 week agoMy favorite XCVI pant
This is my 3rd pair of Jetters. Absolutely love this style. For my 5”1’ height, this style, is ankle length on me. Perfect summer pant. Light weight and super comfortable. The color is a true dark oliveSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5