GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- DFDiane F.Verified BuyerRated 3 out of 5 stars1 month agoGreat pant
I got a small and they are still too baggy. I'll try the XS. Nice pants, great fabric
- LPLisa P.Verified BuyerRated 4 out of 5 stars1 month agoLovely Pants
Lovely pants but not for me. I tried them in a small and they were way to big. CS was very helpful and I changed for an extra small. The fabric is a great linen but heavier and I live in a hot climate.
If I was to keep them the XS would have been my size. 5"6"123 lbs.
- MPMaria P.Verified BuyerRated 5 out of 5 stars2 months agoComfortable summer pants
In our humid summer weather, pants are often too hot to wear, but these pants are lightweight and stylish and the neutral color goes with any color top!
- CTCindy T.Verified BuyerRated 3 out of 5 stars3 months agoLove the taper
So I love the design of these pants the most! I usually like baggy and although these aren't meant to be baggy, they are for me because I'm 5'1 and 105 lbs. The length is perfect but as usual, all the pants here seem to run large. I would love a size lower. I ordered the smallest size.
- CPcathey p.Verified BuyerRated 5 out of 5 stars3 months agoBeautiful high quality linen pant
I love these pants. Very high quality and the fit is perfect.
- LSLynn S.Verified BuyerRated 5 out of 5 stars4 months agoPants for Flight
Pants are outstanding and dope for travel. A bit longer than some of my earlier purchases...but definitely a great find.
- KGKristin G.Verified BuyerRated 5 out of 5 stars5 months agoGreat quality
Good quality, not disappointed, nice fit!
- JAJudy A.Verified BuyerRated 4 out of 5 stars6 months agoSadly sent them back, and here's why...
Even though these were really nice pants, pulling them up was an uncomfortable workout! Seriously, because the waist was reinforced an not stretchy, there was no give whatsoever...and because I inherited my mom's *rear*, Sorry for the TMI, lol. Itt was just TOO much work getting them on, it literally hurt my skin. Sad to see them go but XCVI always has other choices. Thanks for making it so easy to return and then purchase something else.
- ABAnn B.Verified BuyerRated 5 out of 5 stars6 months agoterrific
nice styling, good color good looking
- JGJamie G.Verified BuyerRated 5 out of 5 stars6 months agoA winner!
Love these pants--they are exactly what I was looking for. Linen has some weight for a nice drape down the leg. Darker neutral color will work with lots of tops. Super comfortable with drawstring waist. Length is perfect (size M, 5'6" 145lbs) and needs no adjustment. Plenty of pockets. Great pant and color for NE Spring, Summer and even early fall in the Mid-Atlantic region. A new wardrobe staple for me!
