GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- DAD. A.Verified BuyerRated 5 out of 5 starsYesterdayPerfect fit!
I love these pant. They are lightweight and stretch. They are my new favorite pants.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JPJane P.Verified BuyerRated 5 out of 5 stars3 days agoGreat pant with pockets
The Geyser crop fits well. Perfect rise for my waist and I love the pockets. The fit is similar to the Jetter crop, only with pockets.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BGBetsy G.Verified BuyerRated 5 out of 5 stars4 days agoMost comfortable
I'm enjoying the comfort of these crops as well as the color! I'm definitely glad I purchased them!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- AJAmy J.Verified BuyerRated 5 out of 5 stars6 days agoGeysers are the best!
Love it. I have them in assorted colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- MMMelissa M.Verified BuyerRated 5 out of 5 stars1 week agoComfortable!
I bought two pairs (same pants in two different colors) and love them! I wish the waist was a little higher.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMMelissa M.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars1 week agoSo Comfortable!
I love these pants and I wouldn't mind if they had a little higher waist.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CCherylVerified ReviewerRated 4 out of 5 stars2 weeks agoGreat pants.
Love, love , love these pants. Super comfortable!!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMMaryKay M.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars2 weeks agoRepeat winner
I can’t say enough about these cuties - they’re on repeat in my wardrobe! I think buying 6 pair say all I need to say! If you don’t own a pair you’re missing out on a winner!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LPLarisa P.Verified BuyerRated 4 out of 5 stars2 weeks agoA good fit!
In general, I am satisfied with the purchase, because they sat well on the figure and it is pleasant to walk or go to work in them, but I give 4 for only one reason – everything sticks to them! Otherwise, everything is fine!SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CFCarole F.Verified BuyerRated 5 out of 5 stars2 weeks agoGreat style. Runs large.
I love the pants! I bought them after seeing XCVI clothing on a friend, and they are now my go-to crops for as long as the weather allows. I ordered my usual XL size originally, but found the waistband overly large. Happily, XCVI makes returns and exchanges easy and free. So I ordered size L, received them in a matter if days—and they’re perfect.SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5