GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- KHKaren H.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars21 hours agoPenny Leggings
Fit Great, Look Great, I love them!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JAJean A.Verified BuyerRated 5 out of 5 stars23 hours agoAwesome cords!
Really like the color and fit of these leggings. They look great with an array of fall colors so they are good for matching with a muititude of tops and sweaters.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SRSharon R.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 starsYesterdayGreat Color
This is my first time ordering these pants. I loved the color, so thought I would try them. They fit great and the color is beautiful. I am 5’2” about 130# and the regular medium fits perfect. It is the same color I wear in the Oslo cord. These fit just as nicely, with the addition of the high waist and pockets. Win win!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- EBEmily B.Verified BuyerRated 3 out of 5 starsYesterdaySaggy
They stretch a bit too much for me in the butt and are saggy after only a couple hours wear. I’m sad about the quality too. The material feels thin and cheap. They are cute on but I’m going to have to make sure my butt is covered.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- AHAmy Halpern L.Verified BuyerRated 5 out of 5 stars4 days agoSuper comfy and cute
Fit consistent with all XCVI leggings. Love the corduroySizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JBJeannie B.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars5 days agoBeautiful color!
I love this new lavender color. The pants are in corduroy , but so soft and comfortable. Great fit, so stylish and will look perfect with navy for the fall.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- VMVictoria m.Verified BuyerRated 5 out of 5 stars5 days agoPenny
I was scared about ordering theses cords but great fit and cute on for winter… I’m checking out other colorsSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PGPatricia G.Verified BuyerRated 5 out of 5 stars5 days agoGreat pants
These pants fit me perfectly. I have not worn or washed them yet, but I plan to wear them tomorrow. The fabric is very rich looking but is not heavy and they look like they would pack without wrinkling into a very small space. I am 5'3" and the inseam is perfect for ankle length. They would probably a good deal shorter on a taller person.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- GMgail m.Verified BuyerRated 5 out of 5 stars5 days agogreat leggings
they fit perfectly, true to size.. and they look great!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LPLisa P.Verified BuyerRated 4 out of 5 stars6 days agoCute Pants
Cute Pants, ordered to grey, but actually looks more on the brown side.... which is a color I do not do.
Stuggle with sizing.... I am usually a 6, but found the XS to fit the best.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5