GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- NGNancy G.Verified BuyerRated 5 out of 5 starsYesterdayLove these!
Very comfortable! A real fine cord, which I loveSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SMSusan M.Verified BuyerRated 5 out of 5 stars2 days agoCute and Comfortable
Great look, flattering fit and comfortable… wow .. pulled them on and out and about!SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- SMSusanna M.Verified BuyerRated 5 out of 5 stars2 days agoSo Flattering
This will be my third pair of Oslo cords, previously I ordered a black and a charcoal which I wore almost exclusively all winter. Not only are they flattering but super comfortable..The olive color Olso Is a very dark green, hard to tell the difference between this and my charcoal gray pants they have similar hues.
I’m 5’1 - 115 pounds the extra small fits me well. I usually wear these pants with boots so the little extra length worksSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TWTeresa w.Verified BuyerRated 5 out of 5 stars2 days agoCord Oslo Leggings Love them!
These are so soft and comfortable. I want another pair, Really very soft and Good Fit.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JWJanis W.Verified BuyerRated 5 out of 5 stars4 days agoRich looking
Soo comfy!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MBMarilyn B.Verified BuyerRated 5 out of 5 stars5 days agoAnother great neutral!!!
If you have black and think you don’t need charcoal as well, try it with everything you own and see how versatile it is!!! My favorite Oslo fall/winter pant looks wonder in charcoal that contrasts well with black jackets to avoid an all black uniform. Wonderful!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MBMarilyn B.Verified BuyerRated 5 out of 5 stars5 days agoIncredible neutral!!!
I’ve got multiple black and navy Oslo leggings and love them for their comfort, ankle length on my 5 foot 4 frame and ease of care. I prefer neutrals for everyday and travel and find this soft gray quite elegant with black, navy, plumb, pink, burgundy, all shades of brown and darker gray tops and jackets. I thought frost would be too light but it’s a wonderful shade with everything I’m packing right now for October in London and Norway!!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DGDonnis G.Verified BuyerRated 5 out of 5 stars1 week agoGreat pants for fall!
Love this style! Good fit!! So comfortable!
Might have ordered Petite XS had I realized that wa an option. But even though I’m short, I think the length will be fine with boots.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LRLeah R.Verified BuyerRated 5 out of 5 stars1 week agoAmazing Pants
I can't say enough good things about these pants! I was excited to receive them in mail and try them on. They fit like a dream! Soft, warm but not too warm, easy to move in (important as a teacher), no gap at the waist, comfortable when sitting or standing, cute and stylish. It's important to me that my pants fit well but never feel tight...who likes a stomachache...and the Cord Oslo Leggings are perfect. I am 5'4, 140 lbs and I wear Size M. I will be buying more.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BSBobbye S.Verified BuyerRated 5 out of 5 stars1 week agoMs
Love them!! Have 3 colors amd looking forward to more.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5