GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- JYJennifer Y.Verified BuyerRated 5 out of 5 stars3 days agoClarissa Short
I love the Clarissa Shorts! They fit perfectly and are the right length. Love the pockets and the Core fabric. I will order more. Also appreciate the Rewards Program that makes your clothes so affordable. Thank you!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BBKVerified ReviewerRated 5 out of 5 stars2 weeks agoClassic, well fitting shorts
What is there not to like about these shorts?! They are the perfect length and perfect fabric, with just enough stretch. Great color selection. I have FOUR pair! I started with mediums and my last pair I bought a small. My hips are 39".SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SCSonia C.Verified ReviewerRated 5 out of 5 stars1 month agoFav
Love these shorts. Love the colors as they go with so many tops.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RKRobin King B.Verified BuyerRated 5 out of 5 stars1 month agoMy favorite shorts!
So comfy!!! Live the navy blue colorSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LSLinda S.Verified BuyerRated 5 out of 5 stars1 month agoI have them in many colors
Great short and easy tonwearSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LSLinda S.Verified BuyerRated 5 out of 5 stars1 month agoThe best shorts
I have this style in7 colors! It’s all I wear!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DMDania M.Verified BuyerRated 4 out of 5 stars1 month agoSizes differ even though the same shorts but different colors. One fit and the other I had to send back.
I love the shorts. Already had a pairSizingRated -1.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5
- THTrish H.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars1 month agoShorts
Love this style and fitSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JGJill G.Verified BuyerRated 5 out of 5 stars1 month agoJill G
Love them, fit good, a little generousSizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LCLaurie c.Verified BuyerI recommend this productSize Purchased MRated 4 out of 5 stars1 month agogreat shorts
I love the fabric, fit and style. I wish there wasnt a cuff, as it doesnt stay between the places where it isnt stichedSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5