GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
You may also like
- SDS D.Verified BuyerReviewingCadence CropI recommend this productRated 5 out of 5 stars1 year agoComfortable and cute!
These pants are really comfortable and stylish. I am a curvy small person and bought a small and am swimming in them. Depending on the look you are going for, you might want to size down. I bought them in the charlock pigment color and they look great!
- HCHope C.Verified BuyerReviewingCadence CropI recommend this productRated 5 out of 5 stars2 years agoOk for yard work.
I love the fabric. The waist is too big on me compared to legs. I woulds like to see more xcrops and pants in this fabric with roomy legs like the yosemite.
- ILIrit L.Verified BuyerReviewingCadence CropI recommend this productRated 4 out of 5 stars2 years agoSoft
Very soft and comfortable. Run a little big.
- LHLisa H.Verified BuyerReviewingCadence CropI recommend this productRated 5 out of 5 stars2 years agoFlattering
Run a bit small. I’m usually a medium and the small fit perfect.
- EPEileen P.Verified BuyerReviewingCadence CropI recommend this productRated 5 out of 5 stars2 years agoComfortable
These pants are comfortable and fit well. I am short, so usually cropped pants are full length for me, which is my preference. These are a bit shorter than I prefer. I may try not cuffing them when they come out of the laundry.
- ACAnne C.Verified BuyerReviewingCadence CropI recommend this productRated 5 out of 5 stars2 years agoPerfect cargo
What’s great about these cargo pants is they can be cuffed above the ankle or worn full length. Love the flexibility. Wash and wear beautiful and can be worn hiking or casual. Run a bit large so you might size down if you are in between sizes.
- LBLucille B.Verified BuyerReviewingCadence CropI recommend this productRated 5 out of 5 stars2 years agoPerfect fit, great color
For a bit more sleek and a bit less casual while still as comfortable as it gets, the cadence crop is my new favorite. The button detail at the calf adds a dash of crisp. It sits higher and has nice finishing belt loops and closure so tucked in tee looks great and stays put when bending over..
- ACAnne C.Verified BuyerReviewingCadence CropI recommend this productRated 5 out of 5 stars2 years agoA whole new casual cargo
This is the most comfortable summer cargo. Fits in all the right places, light and full of elegant style. Ordering in many colors!