GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- SCSheree C.Verified BuyerRated 5 out of 5 stars2 weeks agoThe perfect fit!
I was looking for whit crops for an upcoming vacation. These crops were cool, comfy and a perfect fit.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KCKimberly C.Verified BuyerRated 5 out of 5 stars2 weeks agoCute Comfy Pants!
I absolutely love how comfortable and stylish these pants are. I did size up from my usual medium to large for added comfort and they fit perfectly. I will wear these a lot.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MCMichael C.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars1 month agoThe Perfect Summer Crops!
Fantastic fit, fabric and feel. I need a few more colors in these crops.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KHKathy H.Verified BuyerRated 5 out of 5 stars1 month agoBeautiful
These pants are so beautiful. The material is soft and flowy and they fit well. I'm 5'3" and they come down to my ankles. However, I'm fine with that. I try to determine what pants/skirts to purchase based on the height info of the models wearing them. I also bought the white Raphael jacket to complete the look. I'm happy with my purchaseSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CMChris M.Verified BuyerRated 5 out of 5 stars1 month agoSo Comfortable
The Birk Gaucho is so comfortable to wear. Soft, flies fabric suitable for the beach or going out.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JFJyl F.I recommend this productSize Purchased XSRated 5 out of 5 stars2 months agoPerfect pants
I love these
So many compliments!!! Will try a petite nextSizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- HCHeather C.Verified ReviewerReviewingBirk GauchoI recommend this productRated 4 out of 5 stars3 months agoGreat material, wash/hang dry easy, so comfortable and wears great, but poor hardware
The hardware for the buckles fell off first wear. Had to go to the fabric store to find new ones.
- DWDeborah W.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars4 months agoDeb from Montana
The Birk Gaucho is my favorite capris. I have them in all 3 colors. They are very comfortable and cool in hot weather. I wear a size small but ordered them in medium for comfort. The white pants are not a see through material and I love wearing white in the hot weather. I have found it hard to find white pants that are made with material you can’t see through!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SCSandra C.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars4 months agoLove These!
I just love these Gaucho pants. True to size, material is so soft and quality is wonderful! Highly recommend.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CSCynthia S.Verified BuyerReviewingBirk GauchoI recommend this productRated 4 out of 5 stars4 months agoSoft and not too Wide
The fabric is wonderfully soft and has great movement. I love that the legs, while wide, are not too wide. Unfortunately, I find them too small in the waist in my usual size. I also love the soft turquoise color.