HOLIDAY SHIPPING SCHEDULE
To receive your order by Christmas, please use the shipping schedule below.
| Service | Order By | |
| USA | Free Shipping | December 15 |
| Priority Mail | December 18 | |
| UPS 3 Day Air | December 19 by Noon PT ⓘ | |
| UPS 2 Day Air | December 20 by Noon PT ⓘ | |
| UPS Next Day Air | December 21 by Noon PT ⓘ | |
| INTERNATIONAL | USPS | December 5 |
GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
FREE SHIPPING
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
INTERNATIONAL SHIPPING
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- DODarcy O.Verified BuyerReviewingAshla TopI recommend this productSize Purchased SRated 4 out of 5 stars8 minutes agoCute top
Usually a medium in jersey tops I had to exchange this one for a small. Runs big. For reference I’m 5’3”, 147 pounds, 36D. Exchange was absolutely seamless. Within 2 days of posting original order back to XCVI I received the small top in exchange.
Very cute, like the adjustable sleeves and the color is rich and a little different. The slightly fitted waist/hip is good design- the top fits smoothly across hips or French tucks easily.
- SFSuzie F.Verified BuyerReviewingAshla TopI recommend this productSize Purchased MRated 5 out of 5 stars3 days agoMy T-shirt
I like it
- JBJennifer B.Verified BuyerReviewingAshla TopI recommend this productSize Purchased SRated 4 out of 5 stars1 week agoCute but slouchy neckline
I’m having trouble with the open neckline moving all over and showing my bra
- MCMichelle C.Verified ReviewerReviewingAshla TopI recommend this productSize Purchased MRated 5 out of 5 stars2 weeks agoLove it!
I have bought this top in a few colors, but my favorite is the black. The sleeves make it a designer piece and the fit is perfect!!
- SCSheree C.Verified BuyerReviewingAshla TopI recommend this productSize Purchased MRated 5 out of 5 stars4 weeks agoTalk about comfort!
I love the sleeves on this cutie! The fabric does not disappoint and fit is perfect. Reading another review stating the V-neck is too low? It is not low if you order your true size fit. I am going to order the black now.
- SSheriVerified BuyerReviewingAshla TopSize Purchased SRated 3 out of 5 stars1 month agoPLUNGING neckline
It's very cute but the v-neck is extremely low! I exchanged for a smaller size in hopes that it would be better but it wasn't. I would not be comfortable wearing this without a camisole under.
- JEJill E.Verified BuyerReviewingAshla TopI recommend this productSize Purchased LRated 4 out of 5 stars2 months agoAlmost fit
Love the style, fabric and color of this top, but it’s slightly too small so exchanging it for an XL. Usually I buy a large from XCVI. I hope the XL isn’t too big now.