GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- DGDeborah G.Verified BuyerReviewingAlfie CropI recommend this productRated 5 stars1 year agoPerfect fit
Love these. They fit perfectly and are slimming. I wish they came in different colors. I would buy more!
- RRDCVerified BuyerReviewingAlfie CropI recommend this productRated 5 stars1 year agoCute pants
Really cute pant. They aren’t too relaxed like some.
- KAK A G.Verified BuyerReviewingAlfie CropI recommend this productRated 5 stars1 year ago5 Stars
These were fine: well made and a nice color. A little thin, but they'd be cool in summer and they come to the ankle on a petite person, which can be a good thing.
- KAK A G.Verified BuyerReviewingAlfie CropI recommend this productRated 4 stars1 year ago4 Stars
Fit seems true to size. The length on a petite person (5'3") is to the ankle, which is fine. They're a bit thin but that can be a good thing for hot weather. Nice color.
- LDLorena Del V.Verified BuyerReviewingAlfie CropI recommend this productRated 5 stars2 years agoHappy Customer
I bought this pants in bayberry pigment color, and they look beautiful, they fit true to size, the material is thin but perfect for summer, the length is perfect for me, as I am petite frame, they wash well, material don’t shrink.
- KKathyVerified BuyerReviewingAlfie CropI recommend this productRated 3 stars2 years agoNice pants, but...
I really like the pants-great style, great color. I’m 5’ 2” and weigh 120 lbs. I got them in small and extra small. They come down to my ankles, which is fine with me. Unfortunately, the small are really baggy and the extra small are slightly tight. So it’s not an ideal situation. I’m not sure if I’m going to take the small pair to the tailor or diet my way into the extra small.
- EVEllen V.Verified BuyerReviewingAlfie CropI recommend this productRated 5 stars2 years agoLight and comfortable
Love these pants. Perfect fit (a size lower than normal). Stylish and comfy. Would love to find a pair in black.