GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- TWTeresa w.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars2 days agoAlexa leggings
Comfortable and cuteSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- YBYvonne B.Verified BuyerRated 4 out of 5 stars4 days agoNice
Very light weight… love emSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- JLJoann L.Verified BuyerRated 5 out of 5 stars1 week agoperfect legging!
Rise was a bit too high for me. But perfect legging! Great fabric and fit.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ECElizabeth C.Verified BuyerRated 4 out of 5 stars1 week agoGreat leggings by color off
Love these leggings and have them in numerous colors. I saw that this gray was offered as “charcoal“, but in reality it is more of a bluish gray. Disappointed, but this is not the first time the online color is different from what it is when the item arrives.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SLSusan L.Verified BuyerRated 3 out of 5 stars2 weeks agoUgh
I usually get S and these are too tight.SizingRated -2.0 on a scale of minus 2 to 2ComfortRated 2.0 on a scale of 1 to 5
- JDJoanne D.Verified BuyerRated 5 out of 5 stars2 weeks agoSuper comfortable!
I really love these pants. They're a great fit and very comfortable. I plan to take them on a cruise in November and can see dressing them up or down. Stylish!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SRSharon R.Verified ReviewerI recommend this productSize Purchased MRated 5 out of 5 stars2 weeks agoLove these!
I love these leggings. I am 5’2” , 130 pounds and like the way the medium fits. They should make THIS style in the Flint and Hawthorne colors - great colors for fall! I would buy both!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BHbetsy h.Verified BuyerRated 5 out of 5 stars3 weeks agoI love these leggings!!!
They are perfect for transitioning to fall. Light weight & comfortable, the fit is perfect! I will be getting the black for sure!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CBChristine B.Verified BuyerRated 5 out of 5 stars3 weeks agoLove these!
This is my third pair and I love them more each time I wear them. Amazingly comfortable and look so much more stylish and put together than leggings or jeans. Even in hot weather, they are cool and comfortable. I now have three different colors and will probably buy more. This company has excellent customer service. Returns and exchanges are made easily. The quality of their products is amazing and I don’t mind paying a little more for a better quality product. I did size down a touch. Are usually wear an eight or a medium and went with the small because they do tend to stretch out just a little. So it fits perfect. Also appreciate I did size down a touch. Are usually wear a eight or a medium and went with the small because they do tend to stretch out just a little. So it fits perfect. I also appreciate that it launderso well. Also, I am 5’3”and the length was perfect. Very happy with any purchase from this company and I have made quite a few.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JWJoyce W.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars3 weeks agoVERY Flattering Leggings
The alexa leggings are a great fit and the color selection is beautiful. I enjoy your seasonal colors and know you only offer them for a certain time so I buy them when a new color comes that I love. My usual size XS always fits in the alexa.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5