GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- JFJudith F.Verified BuyerRated 5 out of 5 stars5 months agopuuurrrrfect
loved everything about this legging, fabric and fit excellent - would love these in dark blue/navySizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- Rated 5 out of 5 stars6 months agoAbney in Soft Pebble
Love this legging- warm and comfortable, beautiful color!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- Rated 5 out of 5 stars6 months agoGreat!
Love the comfort and fit!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JWJudith W.Verified BuyerRated 5 out of 5 stars7 months agocomfy smart and useful, great leggings
These leggings are made well. go with many things and add sou mph to your winter wardrobeSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- Rated 5 out of 5 stars7 months agoAmazing!
I wasn't sure about ordering this style as there were no reviews and I wasn't familiar with the fabrication. But I decided to take a chance since I have loved all of my XCVI pant purchases! I am so glad I did! The fabrication is amazing and the leggings are warm, stretchy, hold their shape and have pockets! You will love them!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CSCynthia S.Verified BuyerRated 4 out of 5 stars7 months agoWarm Enough for Winter
I like how warm these pants are. The color is a medium brown that pairs with many things. The only thing I don’t like is the high waist and the tight elastic. I like wearing my pants below the natural waist so I lowered the waist and put in more generous elastic. I sized up from my usual XS to a S.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- CSCynthia S.Verified BuyerRated 4 out of 5 stars7 months agoWarm and Cozy
This year is the first year that I needed very warm pants, so I tried these out. They are nice and warm to wear. I gave them four stars because I do not like high waists and I find the elastic way too tight in spite of my ordering one size larger than I usually wear. Other than that they are great for the colder winter we have been having.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5