GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
You may also like
- MFMary F.Verified BuyerReviewingTiri Ankle PantI recommend this productRated 5 stars8 months agoLove xcvi
I have not worn these pants yet as too cold in Colorado. But I love the fit and the material is very soft and comfortable. They ran a little larger than my other xcvi pants and debated about exchanging for an xsmall but ended up keeping the small . Will wear them lots when the snow melts!!
- YAYasmeen A.Verified BuyerReviewingTiri Ankle PantI recommend this productRated 5 stars9 months agoYasmeen Alikhan
Throughly enjoyed wearing the banded pants. They comfortable, love the feel of tencel. I have bought in every color.
- CSCarol S.Verified BuyerReviewingTiri Ankle PantI recommend this productRated 5 stars9 months agoGreat Casual or Dressy Look
I bought this with the vest and it really looks great with either sandals or wedges! I love the look of the elastic at the ankles….great details!
- YAYasmeen A.Verified BuyerReviewingTiri Ankle PantI recommend this productRated 5 stars10 months ago5 Stars
Excellent quality and fit.
- MMicheleVerified BuyerReviewingTiri Ankle PantI recommend this productRated 4 stars10 months ago4 Stars
Wish they were alittle longer. Otherwise Great!
- LMLindsey M.Verified BuyerReviewingTiri Ankle PantI recommend this productRated 5 stars11 months agoSuper cute
Relaxed fit and still cute. I’ll enjoy these! I’m 5’10 and they are a little short, as most pants are but they’ll work. They also run larger than I expected.
- TKTara K.Verified BuyerReviewingTiri Ankle PantI recommend this productRated 5 stars11 months agoFabulous, beautiful, comfortable pants
These pants are exactly what I expected and was hoping for. The tencel fabric drapes so nicely, the Sable color is a perfect neutral color for all year wear and the design of the pants will work for a wide variety of shapes and sizes. Very happy with my purchase!