GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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Probably the best pair of light weight white pants I’ve ever owned!! Now that I’ve established the Jules pants fit perfectly in small, I’ll get two of each basic color and maybe a couple brights. It’s been tough finding lower waisted pants this year but these are the ones and they are the best. The tie waist allows room to gain or lose weight comfortably and the length on my 5 foot 4 frame goes over boots or can be rolled for about any length shoe. Narrow but not skinny legs and beyond comfy. Just ordered my fifth pair. I hope they make these forever.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MBMarilyn B.Verified BuyerReviewingJules PantI recommend this productRated 5 out of 5 stars4 days agoClassic for spring and summer!!
This is my fourth pair of Jules and I’m convinced they will be a favorite for years. I first ordered a medium although I usually wear a small. It seemed great for a baggy, comfy fit. However, after several washes and even the dryer, it’s not quite fitted enough to be as flattering as the small. The small are both comfortable AND just right to wear a partially tucked top or long tunic. I’m 5 feet 4, 135 pounds and they are the perfect length for every shoe. I’ll be getting more.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TZTee Z.Verified BuyerReviewingJules PantI recommend this productRated 5 out of 5 stars1 week agoA dream!
Fits like a dream. Fabulous fabric, perfect fit. Comfortable and washes great ! I have several in different colors and can’t tell you how comfortable they are ! Can t go wrong !! Get them !SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
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Very comfortable. Better with drawstring than rolled- rolled seems a bit bulky. Easy to pair with various tops.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
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