GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- MMMeagan M.Verified BuyerReviewingIsmay Wide LegI recommend this productRated 5 out of 5 stars1 month agoJust love
I like these so much I had to buy every color. I’m 5’4 and length is perfect. These run a little smaller than other pant styles, I had to size up. I wish they would make them with a fold over waist!
- JCJudy C.Verified BuyerRated 5 out of 5 stars2 months agoStriking
Everything that I have bought from this company, I get so many compliments. Your designer are very up dated with style. So complimentary to my figure. ThanksSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMMeagan M.Verified BuyerRated 5 out of 5 stars2 months agoSo pretty!
Have other colors but just had to have the white too. I’m normally a small in this brand but the S were a bit tight in the waist so I went with a M this time and the fit is much better.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MCMary C.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars3 months agoMary
Love them! It’s the 3 rd pair. I buy them for my daughter who wears them out!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SRShelley R.Verified BuyerRated 5 out of 5 stars4 months agoBeautiful but too wide leg for me
These are beautiful! They were a little too wide in the leg for my 5'5" height.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MDMichelle D.Verified BuyerRated 5 out of 5 stars4 months agoFavorite Pants EVER!
I love these pants I always get so many compliments when I wear them. I have three pairs of them.! They are cool, flattering and comfortable.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LFLaVonne F.Verified BuyerReviewingIsmay Wide LegI recommend this productSize Purchased LRated 5 out of 5 stars4 months agoSuper Cute
The are so cute. They pair perfect with the Chastain Top. The navy blue is so pretty - love it.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MFMary F.Verified BuyerI recommend this productSize Purchased Petite-SRated 5 out of 5 stars4 months agoIsmay Wide Leg
Beautifully made and true to size. Love XCVI clothing .SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CRCarol R.Verified BuyerRated 5 out of 5 stars4 months agoLove these pants!
I’ve been admiring the Ismay wide leg pant for awhile and finally bought them in white. I have owned many XCVI pants over the years, but these may be my favorites! They are so comfortable and cool here in my southern town. I’m typically a dress girl in the summer, but these pants are just as cool and so cute. It’s so tempting to own other colors…..SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BBBetty Boop P.Verified BuyerRated 4 out of 5 stars4 months ago2nd pair 👍🏼
Truly such a good fit, after my 1st pair i decided I needed the black and they did not disappoint!!
The length is perfect as well and I’m about 5’4”, typically this type of pant can be too long, but not these!!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5