RETURN/EXCHANGE POLICY

We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.

If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit. 

You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit. 

Returned products must be in the same condition you received them.

Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied. 

Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.

To request a return or an exchange, please visit our Returns Request page.