GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- SUSusan U.Verified BuyerRated 5 out of 5 starsYesterdayGood shorts
I love them!SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ARAngela R.Verified BuyerRated 5 out of 5 stars3 days agoPerfect!
I love these shorts! The length is perfect, I am 5'3 and wear a large/xlarge depends on the brand. The material and stretch was just what I was looking for. I will be ordering more colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DCDiana C.Verified BuyerRated 4 out of 5 stars6 days agoZola
Very nice, but too big and way too long for my legs
Had to returnSizingRated 1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- ECEleanor C.Verified BuyerRated 5 out of 5 stars1 week agoReview
XS fits better. Ordered Small, was too big, washed hoping for some shrinkage, but not enough. Small almost always fits, but this was not the case for these. Gave Small size to sister.SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- VMVirginia M.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars2 weeks agoBest shorts ever!
My favorite. I now have 3 pairs.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BMBrenda M.Verified BuyerRated 5 out of 5 stars2 weeks agoLove these shorts
Love these shorts!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SShainaVerified ReviewerRated 5 out of 5 stars2 weeks agoI own 3 pairs!
I found these shorts in white 8-9 years ago in a department store in Atlanta. I LOVE them and wore them all the time. I was worried I wouldn't be able to find them again since I don't live in Atlanta anymore and don't remember where I got them. But alas, a little internet sleuthing and I have the website! My white pair is a little dingy after 8-9 years of use, and now they are a bit big on me after losing 20lbs. I just ordered a pair of black and blue in Medium and they fit perfect. I love that these are mid rise, stretchy, and the crotch doesn't hang down too low. The fit is incredible!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CBCarola B.Verified BuyerRated 5 out of 5 stars2 weeks agoExcellent purchase
Sooo comfy and cute!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KAKaren A.Verified BuyerRated 5 out of 5 stars2 weeks agogreat shorts
I like them so I purchase again to go to mt home in MichiganSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SLSusan L.Verified BuyerRated 5 out of 5 stars3 weeks agoLove these shorts!
Love theses shorts!! So cute and comfortable!! Will definitely buy another pair!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5