GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- LVLala Van c.Verified BuyerRated 5 out of 5 stars1 week agoLove the dress
I have this dress in 2 colors. It’s sliming and very comfortable! I may purchase anotherSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LVLala Van c.Verified BuyerRated 5 out of 5 stars2 weeks agoWorth every penny
I love this brand, and this dress fit me perfectly, and I do wear my dress is down to my knees, and it was perfect and I would buy it againSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DRDoris R.Verified BuyerRated 5 out of 5 stars2 weeks agoBeautiful color
The dress is the perfect fit and length. It’s light weight and feels good on. I usually wear neutral colors but the color of this dress is very pretty and not overwhelming.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DRDoris R.Verified BuyerRated 5 out of 5 stars1 month agoBeautiful di
It’s the perfect length and very comfortable. The dress is lightweight and has pockets!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ABAnna B.Verified BuyerRated 5 out of 5 stars1 month agoBeautiful dress
Love the quality of this dress and the design is a shapely fit!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DTDarlene T.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars3 months agoZelia Dress
A great fit. Love the color. Easy to wear .SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- NENoreen E.Verified BuyerRated 5 out of 5 stars3 months agoDress
Great fit. Arrived quickly.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- STStephanie T.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars3 months agoThe Perfect Dress
This dress is absolutely perfect. I’ve purchased it in three colors. The fit is perfect and the pockets make it even better. I’m 6’ and it hits just above my knees so I’m not worried something that shouldn’t be showing is when sitting. The V neck is modest. Sleeves are 3/4 length and a jacket fits over nicely when needed. I hope this dress comes out again in more colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JGJude G.Verified BuyerI recommend this productRated 5 out of 5 stars5 months agoPerfect
Love my dress!
- BWBarbara W.Verified BuyerI recommend this productRated 5 out of 5 stars6 months ago5 Stars
Great dress , Runs small order a size up light weight great for traveling I have it in 3 colors