GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- NDNancy D.Verified BuyerRated 5 out of 5 stars6 months agoGreat pants
I love the pants my only suggestion is that you make a line of these for petites. I always have to shorting pants.
- SRStephanie R.Verified BuyerRated 5 out of 5 stars7 months agoGreat summer staple!
Love this pant! Great addition to my summer wardrobe. I’m 5’10 n ordered a size M in white. A little short so next time would order a M Tall. But, I still love them! Fabric is soft n lightweight. Does stretch a little, but not a big deal.
- TTessVerified BuyerReviewingUtility Sarla PantI recommend this productRated 5 out of 5 stars9 months agoMy new jeans
Not really, these aren’t jeans but the color works with anything you would wear with jeans and they are oh so comfy. I love them. Definitely size down in these, as you would with a lot of their styles, i.e., Jetters.
- LFLinda F.Verified BuyerReviewingUtility Sarla PantI recommend this productRated 5 out of 5 stars10 months agoSarla pant stretches out during wearing
I wanted to love these pants but I have to warn folks, they stretch out considerably during wearing. I bought small at first, returned them because they seemed tight upon first try on, and then exchanged them for mediums. Wish I'd stuck with the smalls, as the mediums look ridiculously baggy after an hour of wearing. They look fine when put on right out the the laundry.
- TMTerri Maki S.Verified BuyerReviewingUtility Sarla PantI recommend this productRated 3 out of 5 stars11 months agoPants
The pants are soft and comfortable but the material is much heavier than expected.
- RRachaelVerified BuyerRated 5 out of 5 stars11 months agoComfy Crop
These cropped pants are so soft and comfy! The raw hem details is right on trend. I’m 5’4 and wear a size 6. Purchased the small as I do in all XCVI pants.
- MRMARLENE R.Verified BuyerReviewingUtility Sarla PantI recommend this productRated 5 out of 5 stars1 year agoSubtle Fringe
Best aspect of these pants is the fringe! The second best thing is the velvety soft, lightweight texture. Like many XCVI bottoms, the waistband is super soft, and who doesn't love a no fuss pull-on pant! The back pockets are a nice bonus but I would have ordered these even without pockets. I got the neutral pigment in size MED. I'm 5'8" and curvy. These are true to size.